Fierce Resource: An Organization’s Identity Has to Inspire Customers

This week’s Fierce resource was originally published on Gallup and identifies the five drivers that encourage employees to make their organization’s desired mission, brand, and culture a reality. Culture is defined as a way of thinking, behaving, or working that exists in a place or organization. It is also so much more than that. It… Read the full article →

Fierce Resource: Jack Welch’s Approach to Breaking Down Silos Still Works

This week’s Fierce resource was originally published on Harvard Business Review and examines why many organizations continue to operate in fragmented silos, instead of focusing on improving cross-departmental collaboration. In theory, technology has sped up the way we communicate and has allowed us to make real-time decisions. New productivity… Read the full article →