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overview

We are always negotiating something. It’s part of our daily life. Yet the concept of negotiating is viewed with fear a struggle in which someone will win, lose – or compromise. If you have yearned for a way to conduct negotiations while maintaining strong business relationships and increasing yield, this course is the answer.

key outcomes

Fierce Negotiations® explores traditional practices of negotiating (can you feel your shoulders tighten?) and reframes the negotiation process using Fierce techniques. In addition to providing you with such skills as how to expand the possibilities by envisioning larger outcomes; recognize and respond effectively to commonly used negotiation tactics; transform emotionally charged negotiations into a catalyst for new solutions; apply skills to negotiations with internal and external partners; understand the role of negotiations in all relationships; and close negotiations effectively, this course will provide a refreshing, remarkably less stressful approach to negotiations than what you have previously encountered.

core concepts

People negotiate, not businesses. Fierce negotiators master the art of enriching relationships, while steering negotiations to successful outcomes. They are authentic, clear in resolve, skilled at interrogating competing realities—and redirecting the conversation to a place where new and expanded solutions are discovered.

The Fierce Negotiation Model enables innovative and creative options as opposed to compromises that are often the result of traditional “win-win” negotiations. It’s about maximizing yield while protecting and strengthening relationships.





There have been a few times in my experience (personal and professional) where connections are made and everything comes together in a way that makes great things happen. My connection (and Xerox's connection) with Fierce is one of those. Thank you for that!
Pat Nazemetz, Vice President, Human Resources, Xerox Corporation