overview
Managers frequently have difficulty motivating employees of different ages and at different stages of their careers. Understanding what each generation thinks, values, and desires is critical for a collaborative, successful work environment. If you’ve ever found yourself struggling to communicate with, or understand what motivates, a team member who is a member of a different generation; or if attracting and retaining employees from any generational group is an issue, this course is for you.
key outcomes
Fierce Generations® will provide a framework so you can effectively communicate with, motivate, manage and develop the potential of a multigenerational workforce. You will gain an understanding of generational differences and just as importantly, learn to value and capitalize on them. You’ll develop the skills to leverage differences as a source of strength within your team, instead of a point of contention and division. You’ll also learn how to create an atmosphere of inclusion and respect, which leverages the diversity of your workforce; how to increase employee enthusiasm for achieving business outcomes; and how to create high potential employees from any generational group.
core concepts
Today’s organizations are comprised of people who represent multiple generations, each with their own approach to, view of, and desired outcomes from work. Each also brings their own motivations and unique contributions. With baby boomers approaching retirement and Generation Y moving up the ranks, long-term success requires the transfer of knowledge from one generation of leaders to the next. Organizations that fail to bridge these gaps will lose out as institutional intelligence is lost rather than transferred to the next generation of leaders.
