why choose fierce conversations?
Fierce Conversations® provides you with a foundational approach to confront your most pressing issues by having authentic, courageous, and clear conversations.
If you want to improve your results, the leverage point is conversations. Because, for something we do every day, communication—specifically conversation—certainly poses its share of issues. It’s typically cited on employee surveys as the primary source of dissatisfaction.
Unfortunately, the end result of many conversations include the following:- Confusion and/or lack of clarity; a struggle to achieve results, execute on strategies, make informed decisions.
- A culture where real meetings routinely occur outside the official meeting room, by the water cooler.
- Whether in meetings, performance evaluations or 1:1 conversations, the truth is not addressed and, therefore, key decisions and strategies are based on fantasy rather than reality.
- A lack of collaboration and alignment, especially when core to execution.
- An “us versus them,” “me versus you” culture. Politics, turf wars, competition for resources and attention.
- Leaders micro-managing versus leading. No grass roots leadership development.
key outcomes
Make the connection between your conversations and your individual and collective success.
While some programs only address challenging confrontational conversations, Fierce Conversations prepares you to deal with confrontation and provides key principles, tools and models for other critical conversations – team meetings, coaching, and delegation – that are central to organizational success.
Our practical, actionable approach to effective communication and leadership is an excellent alternative – or enhancement – to legacy training focused on theory. You can expect a shift in thinking and behavior to:
- High levels of alignment, collaboration, and partnership at all levels throughout the organization.
- Focus on desired results and accountability.
- Relationships with customers and employees that extend beyond price and paycheck.
- Creating shared enthusiasm, clarity, and increased effectiveness.
- An open culture which identifies and addresses issues truthfully and effectively. Generating the best decisions for the organization.
- Engaging in effective, confrontational conversations that resolve tough issues, including attitude, performance, and behavior.
core concepts
At Fierce, we believe that the conversation is the relationship. That careers and companies succeed or fail, one conversation at a time. That conversations are the work of the leader and the work horses of an organization. And we believe that the central function of the leader in each of us is to engineer productive, spirited dialogue that leads to innovation, supports change, and drives results.
Equipped with the mindset and skillset, anyone can become “fierce.” To be fierce means to be authentic, present, and real in our day-to-day conversations. While many fear real, it is the unreal and missing conversations that ought to concern us because they are incredibly expensive. The outcome is both as simple and as profound as this: you will learn how to have productive, real conversations that drive the results you want to achieve.
Click here to view the program overview.
