Best-selling author and visionary leadership development architect, Susan Scott, has enabled top executives worldwide to engage in vibrant dialogue with one another, with their employees and with their customers for two decades. A recognized thought leader in the global business community, Susan and her company, Fierce, Inc., are committed to large-scale and individual transformation through the principles set forth in Susan's book and her company's corporate training programs.
fierce conversations
In September, 2002, Susan’s first book Fierce Conversations: Achieving Success at Work & in Life — One Conversation at a Time was published in four countries following 13 years of leading CEO think tanks and teaching others around the world to do the same. During those years, Susan engaged in more than 10,000 hours of conversations with CEOs and senior executives, helping them address pressing issues, make high stakes decisions, solve costly problems, design winning strategies and evaluate opportunities. Shortly after its publication, Fierce Conversations was listed on the Wall Street Journal best seller list.
The success of the book underscored a genuine hunger for conversations which build our world of meaning. Success increasingly hinges on engaging colleagues, customers, friends, and family in conversations that interrogate reality, provoke learning, tackle tough challenges, tap our deepest aspirations, and enrich relationships. Fierce Conversations shows you how with principles, examples, tools, stories, and exercises to take you step-by-step through your first fierce conversation-with yourself-on to the most challenging and important conversations facing you.
fierce leadership
In September, 2009, Fierce Leadership: A Bold Alternative to the Worst “Best” Practices of Business Today, was published with more of Susan’s methods for achieving better results and getting to the heart of what is holding organizations back. In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.
Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization — and do something about it.
