Testimonials Fierce Testimonials

Over the years, many people have shared with us how Fierce makes a difference in their lives and their businesses. Hear what they have to say.

We’ve successfully implemented Fierce programs and methodologies at organizations within various industries around the globe, ranging from Fortune 100 to Fortune 10,000. Our programs succeed across many different industries because conversations are universal and vital for success.

We work with all industries. Below is just a sampling of the industries we have served.

Industries Served

We look forward to expanding this list so we may continue fulfilling our vision of building a better world – one conversation at a time.

What everyone is saying about fierce conversations?

Retail and Consumer Products

Everyone I’ve spoken with is excited about the next session and eager to learn more. I have searched to find someone who has some skepticism and I have yet to find anyone. This is very thrilling for me! I am so taken with this content that my hope is for us to continue to bring it into our culture by including every division in the training to help us create a fundamental shift in the way we communicate and build relationships across the organization.— Kelly Paine, Manager, Accounting, Costco

Fierce provides a common language that makes difficult conversations easier and more positive. We’re able to examine our own context and stay aware of the emotional impact we have on others.— Darla Balzer, Retail Implementation Project Manager, Starbucks Coffee Company

Fierce Conversations has proven to be one of the most practical, thought provoking and relevant programs we offer to our associates today. It gives them tools, skills and courage to have those ‘needed conversations’ with authenticity and grace, whether in the workplace or in their homes. Everyone’s talking now.— LOU ST. VILLE | HR, DIRECTOR OF EDUCATION AND DEVELOPMENT, CRATE AND BARREL

Insurance and Financial Services

Fierce is different from other training because you have real people, showing up as their real and authentic selves, solving real issues. — Mary Buscher, Organizational Development Specialist, Sammons Financial Group

Changing old traditions within an established industry requires new ways of doing and being. Fierce has given us the ‘permission’ we need to change behaviors and the tools we need to make it happen. The quality of conversations is improving and leading to innovation and change.— Tiffany Austin, Internal Learning Consultant, Symetra

This program is applicable to all levels within the organization. The skills learned have the potential to bring a complete transformation to the conversation you and your team members have. It was one of the best trainings I have ever participated in.— Peter Lynch, VP Learning and Organization Development, AIMCO

Healthcare and Human Services

Fierce Accountability has given our managers across the globe a shared approach. The model empowers employees to confront their own issues and focus on the results they want to achieve.Steve Gaurberger, Director Human Resources, Medical Devices, Covidien

Fierce provides people with the permission to know their opinion—to understand their perspective is valid and has a place to be heard. It gives people a safe way to start conversations and bring things to the table.Jim Bernardo, Chief Operating Officer, Presbyterian Senior Living

Fierce Conversations and its suite of workshops have been instrumental in giving our leadership team practical, easy-to-use tools with a common language to hold each other able and support each other on our personal and professional journeys.Ben Martin, Sandra Cohen, and Brandy Schutz, Service Alternatives


Traditionally, with management training, many solutions are confining and cookie cutter. Fierce’s training is versatile and pertinent to all roles in an organization. You can immediately apply what you learn and drive real results. Our teams have become more engaged, productive and eager to resolve issues before they escalate.— Mark Wilson, Senior Manager Training, Development, and Recruiting, Cincinnati Bell

We were lucky enough to be able to provide Fierce training to our entire organization, and it has been transformational in the way we communicate across our entire organization.— Courtney Graham, Director of Human Resources, ReadyTalk

My team can match any team. There is no question that the “Fierce Conversations” program was a significant contributor to our success and the key to many good decisions. Now our goal is to drive this down into the organization. It is timely. In an industry as growth-oriented and competitive as ours, we can’t afford not to have conversations like this every day.— Peter Neill, Executive Director, Network Engineering, AT&T Wireless

Higher Education

Fierce Conversations changed the fabric of our organization. Our leaders now have a common toolkit of conversational strategies that bring results. It’s been life changing for people–personally and professionally.— Nancy Bradley, Iowa Department of Education

The Fierce session allowed us to bring a diverse working group (both in experience and in roles) together under a common theme that affects us all. It proved empowering to many on our team.— Laurie Houck, Executive Director of Campaign Operations, University of Washington

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